Client Solution Associate

Department: iSAM Securities - Client Services

Employment Type: Permanent

Location: London

Description

As part of the Integrated Client Solutions Team, you will be first line responder responsible
for day-to-day client interactions, ensuring communications are completed efficiently, with an emphasis on client care and attention.

Key Responsibilities

Collaborating with multiple teams, you will pro-actively support the needs of the company’s global client base whilst adhering to the company’s policies and procedures. You will also be responsible for client onboarding and various ad-hoc projects, utilising effective problem solving and time management skills.

Skills, Knowledge and Expertise

A strong academic background.
Experience within the FX, futures, or other derivatives markets
Effective communication skills
MT4 experience -preferred but not essential.
Organised, strong attention to detail and confident to work under your own initiative with a willingness to learn and ask questions.
Assist with client and Technology onboarding.
Be a single point of contact between Client and internal departments.
Monitoring NOP limits and Margin Utilisations.
Reviewing client KYC information and documentation to ensure they are accurate, verified and complete.

Applied

Interview

Hiring Manager Interview

On-site Technical Interview

Hired